Feature · Admissions & Enquiry

Admission enquiries that land somewhere they get followed up

School admission management software records each enquiry with the source it came from, moves it through a visible pipeline, and turns it into an admission without anybody re-typing the details. Edoovi keeps the whole season on one board, so no enquiry ends its life in somebody's notebook.

  • In every plan, from Stepper

An illustration of an admission enquiry board with four stages — new enquiry, following up, form submitted and admitted — each enquiry card tagged with the source it arrived from. The figures are an example, not a school's real numbers.

The season problem

Four ways in. Four places they stop.

An enquiry is not lost because somebody decided to ignore it. It is lost because it was written down somewhere nobody opens on the day it needed a call back.

  • The pad at the front desk
  • Whoever picked up
  • An inbox somebody checks
  • A corridor conversation

The list nobody has

Nobody owns the total. Because the pad, the inbox and the corridor are never compared, an enquiry that stopped replying looks exactly like one that was never made.

The pipeline

Move one through it

An enquiry is always in exactly one stage, and it moves because somebody decides it should — not because it was quietly forgotten. Advance the card.

01 / 04

Captured

The enquiry is recorded once, with the source it arrived from attached to it — walk-in, phone, website or referral.

On screen

This is the board your front office works from

No separate tool to learn and nothing to reconcile on a Friday. The enquiry list is a screen in the same system the fees and the register already live in.

  1. Every stage on one screen The whole season in four columns, not four separate lists.
  2. Move an enquiry as you decide A stage change is an action somebody takes, and it is logged as one.
  3. The source rides along Where the enquiry came from stays attached all the way to admission.

The conversion

An admission is the enquiry, promoted

Not a new record typed out from the old one. The enquiry already holds most of what a student record needs, so converting it carries the fields across rather than asking a family to repeat themselves.

Enquiry

  • Student name
  • Parent details
  • Contact number
  • Previous school
  • Class applied for
  • Enquiry source
  • A second round of typing The details were already given once, at enquiry.
  • A spelling that drifts A name typed twice is a name spelled two ways.
  • A lost source Where the admission came from survives the conversion.

What it becomes

Eight tabs, and every other feature reads from them

The admission does not end in a row on a list. It ends in the student record — the single profile the fees, the register, the marksheet and the transfer certificate all draw on.

Admission

Admission number, date, class admitted to and the enquiry it came from.

The knock-on

One admission, and five features have a new student

None of this is a second data-entry job. They are all reading the same record the admission created.

Where they came from

Next season's budget becomes an answer, not an argument

Because the source is captured on the enquiry as it arrives — not reconstructed in June from memory — the question of which hoarding, referral or campaign actually produced admissions has a record standing behind it.

Your own numbers, from your own enquiries. Edoovi publishes no benchmark conversion rates, because a figure from somebody else's school would tell you nothing about yours.

An illustration of enquiries being sorted into six source categories: walk-in, phone, website form, referral, hoarding and campaign. No quantities are shown.

Admission questions

Asked in every admission season

What is school admission management software?

It is the part of a school system that holds every enquiry from the moment it arrives — walk-in, phone call or form — records where it came from, tracks the follow-ups against it, and converts the ones that say yes into full student records without the details being typed a second time.

How does it stop an enquiry being forgotten?

Because the enquiry is on a shared board rather than in one person's notebook. Every enquiry sits in a stage with its source and its history attached, so an enquiry that has gone quiet is visible as a thing that has gone quiet rather than as an absence nobody notices.

Does an admission have to be entered again after the enquiry?

No. Converting an enquiry carries its details straight into the student record — that is the point of keeping the enquiry in the system rather than on paper. Nothing is re-typed, so nothing gets mistyped on the second pass either.

Can we see which enquiry sources are worth the money?

Yes, because the source is captured on the enquiry itself rather than remembered afterwards. Once every enquiry carries where it came from, the question of which hoarding, referral or campaign is actually producing admissions stops being a matter of opinion.

Can we message enquiries that have not converted yet?

Yes. Enquiry messaging is one of the routes in the communication feature, sent from reusable templates, so a follow-up to everyone still sitting at a stage does not have to be written out each time.

What does the student record hold once an enquiry is admitted?

An eight-tab profile: admission details, basic details, parent details, previous school, health, guardian, class X details and settings. It is the record every other feature then reads from — fees, attendance, exams, transport and the transfer certificate all hang off it.

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Put this season's enquiries on it

Bring the enquiries you already have, with the sources you already know, and run one admission season on it before you decide anything.

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